*** We require a reservation fee of $50 for all full-set appointments. This fee will be applied towards the cost of the service or refunded if the appointment is cancelled 24 hours prior to the scheduled appointment.
*** We kindly ask our customers to grant us a 15 minute grace-period should we ever run behind. We will, in turn, reciprocate the gesture by waiting 15 minutes should you run late. However, if you arrive more than 15 minutes late, we will have to reschedule your appointment. Out of respect and consideration for your lash stylist and other customers, please do your best to be on time.
*** We take pride in what we do and accept full responsibility for the quality of our work. We want each customer to have the absolute best experience with our service. Should you not love your lashes for whatever reason, please let us know before leaving the salon or contact us by phone within 5 days of your appointment and we will be happy to have a follow up appointment with you free of charge.
If you don’t absolutely love your service here, we will make it right.
*** We often provide specials and discounts to our customers as a token of our appreciation. Please be advised, however, that any discounts and/or promotional offers cannot be combined.
*** We endeavor to make each guests experience as relaxing and as safe as possible. In order to do so, we politely ask that guests refrain from bringing small children or infants to their appointments. Our technicians are focused on delivering the best possible service at the highest quality; as such, they are unable to monitor young children.
*** We do not allow pets or animals in the salon with the exception of Certified Service Animals.